Smokos Casino › Bonus terms
Bonus terms
These conditions apply to every promotion at Smokos unless the offer itself says otherwise. Where a specific offer carries its own numbers, a different wagering multiple or a different minimum deposit, the figure shown at the point of opt-in is the one that binds.
The short version. Bonus money is not cash until it has been turned over. Pokies count fully towards that turnover, table and live games count for little or nothing, there is a cap on your stake per round while a bonus is live, and everything expires. Reading the next six paragraphs will save you more money than any strategy guide.
1. Opting in
- Bonuses are optional. Every deposit screen lets you decline, and a declined deposit is plain cash with no conditions attached.
- There is no promo code. Smokos has no code field and issues no codes. An offer is claimed with a tick box before you confirm the deposit.
- A bonus cannot be added after a deposit has gone through. If you forget to opt in, the deposit stays as cash.
- One welcome pack per person, household, device and payment method.
2. Wagering requirements
A wagering requirement is the number of times the bonus amount must be staked before the balance converts to withdrawable cash. If a A$100 bonus carries 35x wagering, A$3,500 in stakes must be placed before the balance is yours. The requirement applies to the bonus amount, not to your deposit.
Stakes are drawn from your cash balance first and the bonus balance second. That means a deposit played straight through is unaffected by the requirement until the cash runs out, and it also means a withdrawal request made while cash remains will remove the bonus.
3. Game weighting
Not every game moves the requirement at the same rate, because some carry far less risk to the player than others.
- Pokies and most slot-style games: 100 % of the stake counts.
- Video poker, roulette, baccarat and most table games: a reduced percentage, shown on the offer.
- Blackjack and live dealer tables: a small percentage or nothing at all.
- Excluded titles: some individual pokies with very high fixed returns or a guaranteed feature are excluded entirely. The list sits with each offer and changes from time to time.
4. Maximum stake while a bonus is active
While bonus funds are in play there is a ceiling on the stake you may place in a single round, and on the value of a single bonus buy. Exceeding it is the most common reason a bonus balance is voided — the system does not always block the stake, it records it. Check the limit on the offer before you raise your bet.
A maximum conversion also applies: the amount that can be withdrawn from a bonus is capped at a multiple of the bonus value, with anything above the cap removed when the balance converts.
5. Free spins
Free spins are credited on a nominated pokie at a fixed stake value that you cannot change. Winnings from free spins are credited as bonus funds and carry their own wagering requirement, not as cash.
Where a pack includes a large number of spins they are usually released in daily instalments rather than all at once. Each instalment has its own expiry, and spins left unplayed when the day closes are gone.
6. Expiry
Every promotion runs on a clock. Unless the offer says otherwise, an active bonus balance and its unmet wagering expire after the stated period, and the bonus plus anything won from it is removed. Cash in your balance is never affected by a bonus expiring.
7. What voids an offer
- Exceeding the maximum stake or maximum bonus-buy value while the bonus is active.
- Placing stakes designed to clear the requirement without genuine risk, including covering opposite outcomes on a table game.
- Using more than one account, one device or one payment method to claim the same offer.
- Requesting a withdrawal before the requirement is met. The bonus and its winnings are removed and the cash portion is paid.
- Any breach of the main terms and conditions.
8. Changes and withdrawal of offers
We can amend, suspend or end a promotion at any time. No change reaches back into a bonus you have already opted into: that one runs out under the conditions in force on the day you claimed it.
Where an offer has been published with an obvious error in the amount, the percentage or the requirement, we reserve the right to correct it and to settle affected accounts on the corrected basis.
9. Which balance gets played first
An account can hold two balances at once: cash you deposited or already converted, and bonus funds still carrying a requirement. Stakes always come out of cash first. Bonus funds only start being used once the cash balance reaches zero.
That order matters more than it looks. While cash remains, a withdrawal takes only the cash and simply ends the bonus; nothing you have already converted is at risk. Once you are playing from the bonus balance, a withdrawal request removes what is left of it. The cashier shows both figures separately and tells you which one the next spin will draw on, so the choice is never hidden.
Free spin winnings land in the bonus balance, never in cash, and pick up the requirement attached to the offer that produced them.
10. Checking where a bonus stands
Open the promotions panel in your account and the active offer shows four things: the bonus amount, how much turnover has been completed, how much is left, and the time remaining. The bar moves as you play, and hovering a game tells you what percentage that title contributes before you open it.
If a stake does not seem to have counted, the usual reason is weighting rather than an error: a blackjack hand at ten per cent moves the bar a tenth as far as the same stake on a pokie. Support can pull the per-round breakdown for any session.
11. Reload offers, cashback and the loyalty club
Beyond the welcome pack there are recurring offers. Reloads are smaller percentage matches on a later deposit and carry their own requirement, usually lower than the welcome one. Cashback is paid on net losses over a set period and, where an offer says so, arrives as cash with no turnover at all. Loyalty points accrue on real-money stakes and convert into bonus funds, free spins or prizes at a published rate.
One offer runs at a time. A new bonus cannot be opted into while another is still working through its requirement, and the panel will say so rather than silently queueing it.
12. Tournaments and prize draws
Tournaments rank players on a published metric, usually total turnover or the biggest single-round multiplier over a window. The leaderboard updates live, the rules and the prize split sit on the tournament page before you enter, and entry is free unless the page says otherwise.
Prizes are credited within the period stated on the tournament page. Where a prize is bonus funds, the requirement is shown on the same page. Ties are settled in favour of whoever reached the score first.
13. If you close the account mid-bonus
Closing an account with a bonus still running forfeits the bonus and anything won from it, because the offer was never completed. Cash in the account is paid out in full and is not affected.
The same applies to a self-exclusion: the cash goes back to you straight away, the unfinished bonus does not survive. If you come back after the exclusion ends, the old offer cannot be reinstated, but you are eligible for whatever is running at the time.